Part-Time Dental Front Desk Coordinator - Patient Care Focus

North American Dental Group; Colchester (CT); On-site; USD 21,000 - 28,000; Part time

Benefits offered by this job

Health, Dental and Vision Insurance

Healthcare Spending Account

Paid Time Off

401k

Voluntary Life & Disability Insurance

Employee Assistance Program

Referral Program

Employee Discount Program

Job summary

North American Dental Group is seeking a Part time Front Desk Coordinator to join our team in Colchester, CT. This role supports patient flow, manages scheduling, verifies insurance, and processes payments with accuracy and empathy.

Hours typically Monday-Thursday 9:00am-3:00pm. The ideal candidate has 1-5 years of customer service or dental office experience, familiarity with dental software, and proficiency in Microsoft Office.

Qualifications

• High School Diploma or equivalent required (Associate’s degree preferred).
• 1-5 years of customer service, insurance, or dental experience preferred.
• Knowledge of dental software and Microsoft Office programs; ability to learn new software as needed.

Responsibilities

• Handle financial information, verify insurance, and prepare end-of-day reports with accuracy.
• Perform clerical tasks: sort/open/distribute mail, scan, copy, answer calls, greet visitors, schedule and verify appointments.
• Explain procedures and/or services to patients using dental knowledge.
• Present financial policies and arrange payment plans, collect co-payments and verify insurance coverage.
• Track appointments affected by no-shows, cancellations, and late arrivals.

Skills

Customer service

Insurance verification

Financial handling

Dental software

Microsoft Office

Education

High School Diploma or equivalent

Associate’s degree preferred

Tools

Dental software

Microsoft Office

Job description

North American Dental Group is seeking a Part time Front Desk Coordinator to join our team in Colchester, CT. This role supports patient flow, manages scheduling, verifies insurance, and processes payments with accuracy and empathy.

Hours typically Monday-Thursday 9:00am-3:00pm. The ideal candidate has 1-5 years of customer service or dental office experience, familiarity with dental software, and proficiency in Microsoft Office.