Dental Front Desk Coordinator | Warm, Efficient Scheduling

Dentist in New Britain; New Britain (CT); Hybrid; USD 42,000 - 55,000; Full time

Benefits offered by this job

Competitive pay

Sign-on bonus

Referral bonus

Paid time off

Health insurance

Paid gym membership

Year-end bonus

Paid training

Job summary

Dentist in New Britain is seeking a Front Desk Coordinator to keep a busy practice running smoothly. You will answer calls, book and confirm appointments, and greet patients as though they were the only one there. We value warmth under pressure; dental software like Open Dental is teachable.

Requirements include a high school diploma, HIPAA discretion, and dependable attendance. We offer competitive pay, sign-on and referral bonuses, paid time off, health insurance, gym membership, and year-end

Qualifications

• Excellent phone manner and clear written communication.
• Comfortable on a computer; experience with Open Dental or similar practice management software is a plus.
• Organized enough to hold a conversation, a ringing phone, and a full waiting room at the same time.
• Discretion with protected health information and HIPAA knowledge.
• Dependable attendance — the schedule depends on the desk being covered.

Responsibilities

• Answer every incoming call promptly and book, confirm, reschedule, and recall appointments to keep the schedule full.
• Greet arriving patients, verify their details, and collect forms, copays, and outstanding balances.
• Verify insurance eligibility and benefits before the visit so nobody is surprised at checkout.
• Fill cancellations from the ASAP list and confirm the next day's column before you leave.
• Keep patient records, appointment notes, and contact details accurate in the practice management software.
• Work with the clinical team to keep patients moving and operatories turning over on time.

Skills

Phone etiquette

Computer proficiency

Organization

HIPAA compliance

Attendance reliability

Education: high school diploma

Education

High school diploma or equivalent

Tools

Open Dental or similar PMS

Job description

Dentist in New Britain is seeking a Front Desk Coordinator to keep a busy practice running smoothly. You will answer calls, book and confirm appointments, and greet patients as though they were the only one there. We value warmth under pressure; dental software like Open Dental is teachable.

Requirements include a high school diploma, HIPAA discretion, and dependable attendance. We offer competitive pay, sign-on and referral bonuses, paid time off, health insurance, gym membership, and year-end