Dental Treatment Coordinator & Front Desk Lead

Dental Associates of CT; New Milford (CT); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Employee discount

Flexible spending account

Health insurance

Paid time off

Retirement plan

Job summary

Dental Associates of CT in New Milford seeks a Treatment Coordinator / Dental Receptionist to join our caring team. The role is a full-time position focusing on patient intake, treatment planning with doctors, and presenting options to patients with clear financial guidance.

You will greet patients, manage a high call volume, schedule, coordinate between patients and clinicians, and ensure a smooth flow from the front desk to treatment. A strong team mindset and reliable commute are required.

Qualifications

• High school diploma or GED.
• Dental reception experience.
• Excellent computer skills.
• Superior customer service skills.
• Willingness to learn & grow.
• Ability to reliably commute to New Milford, CT.
• Desire to join a family-oriented team delivering the best patient experience.

Responsibilities

• Greet & check in patients.
• Handle heavy phone volume.
• Schedule appointments for doctors & hygienists.
• Act as liaison between patients & doctors.
• Enter patient treatment plans.
• Discuss treatment needs with patients & make financial arrangements.
• Follow up on patients with unscheduled treatment.
• General office duties (data entry, printing, faxing).

Skills

Customer service

Computer skills

Team player

Multitasking

Reliability

Education

High school diploma or GED

Tools

Dentrix Ascend

Job description

Dental Associates of CT in New Milford seeks a Treatment Coordinator / Dental Receptionist to join our caring team. The role is a full-time position focusing on patient intake, treatment planning with doctors, and presenting options to patients with clear financial guidance.

You will greet patients, manage a high call volume, schedule, coordinate between patients and clinicians, and ensure a smooth flow from the front desk to treatment. A strong team mindset and reliable commute are required.