Part-Time CX Manager: Omnichannel & Events

The Michael's Companies; Monona (WI); On-site; USD 30,000 - 40,000; Part time

Benefits offered by this job

Health insurance (medical, dental, vision)

Paid time off

Tuition assistance

Employee discounts

Job summary

The Michael's Companies in Monona, WI is seeking a Part Time Customer Experience Manager to enhance the shopping experience. This role involves managing front-end operations, training the team, and ensuring compliance with company standards.

The ideal candidate will have a background in retail management, focus on customer service, and the ability to lead and develop a team. Michaels offers a variety of employee benefits.

Qualifications

• Proven retail management experience preferred.
• Ability to train and develop a team.
• Experience with inventory processes and cash reconciliation.

Responsibilities

• Deliver a customer-centric shopping experience.
• Assist Store Manager with compliance and operations.
• Train and coach customer experience team.

Skills

Retail management experience

Customer service

Leadership

Job description

The Michael's Companies in Monona, WI is seeking a Part Time Customer Experience Manager to enhance the shopping experience. This role involves managing front-end operations, training the team, and ensuring compliance with company standards.

The ideal candidate will have a background in retail management, focus on customer service, and the ability to lead and develop a team. Michaels offers a variety of employee benefits.