Part-Time Customer Service Technician: Licensing

Virginia AG; Danville (VA); On-site; USD 22,000 - 32,000; Part time

Job summary

Virginia DMV in Danville is hiring Part-Time Customer Service Technicians to greet customers, explain policies, and guide them through DMV transactions. You will issue IDs, process applications, and conduct vision screenings and exams in a fast-paced center.

The role emphasizes reliability, teamwork, and the ability to learn DMV procedures, with wage-based hours capped and no state benefits. Training is provided.

Qualifications

• Customer service experience in fast-paced environments.
• Experience using a personal computer or automated systems.
• Excellent oral and written communication skills.
• Flexibility to work Monday–Friday and Saturday.
• Strong organizational and time-management skills.
• Attention to detail and ability to complete assignments on time.
• Driving record with <6 demerit points and no major convictions.
• Experience working in a team.
• Ability to lift 10–25 pounds.

Responsibilities

• Explain DMV policies, procedures, and regulations to customers.
• Issue identification cards and process customer applications.
• Administer vision screenings, knowledge exams, and in-car road tests.
• Process vehicle registrations, titles, tax and fee payments, and other DMV services.

Skills

Customer service

Attention to detail

Written communication

Teamwork

Multitasking

Flexibility to work M-F and Saturday

Physical stamina (lift 10–25 lbs)

Problem solving

Tools

PC literacy

Job description

Virginia DMV in Danville is hiring Part-Time Customer Service Technicians to greet customers, explain policies, and guide them through DMV transactions. You will issue IDs, process applications, and conduct vision screenings and exams in a fast-paced center.

The role emphasizes reliability, teamwork, and the ability to learn DMV procedures, with wage-based hours capped and no state benefits. Training is provided.