DMV Customer Service Pro – Altavista

Virginia AG; Virginia; On-site; USD 41,000 - 43,000; Full time

Benefits offered by this job

Competitive salary

Health and retirement benefits

Twelve paid holidays per year

Paid annual, sick, and family/personal

Deferred compensation

Job summary

Virginia DMV in Altavista, VA is seeking a friendly Customer Service Generalist to welcome customers and guide them through DMV processes. You’ll handle ID issuance, applications, and various DMV services with accuracy and care.

Training is provided, with a competitive salary and strong health and retirement benefits. Expect holidays, paid leave, and a supportive team in a busy service center.

Qualifications

• Strong verbal and written communication skills with diverse customers.
• Proven track record of delivering excellent customer service.
• Detail-oriented with accuracy in processing transactions and records.
• Solid problem-solving ability in a fast-paced service setting.
• Ability to read, interpret, and apply DMV policies and procedures.

Responsibilities

• Explain DMV policies, procedures, and regulations to customers.
• Issue IDs and process applications.
• Administer vision, driver, and in-car road tests.
• Handle vehicle registrations, titles, taxes, and fees.

Skills

Verbal & written communication

Customer service

Attention to detail

Problem solving

Regulatory interpretation

Tools

Microsoft Word

Excel

Job description

Virginia DMV in Altavista, VA is seeking a friendly Customer Service Generalist to welcome customers and guide them through DMV processes. You’ll handle ID issuance, applications, and various DMV services with accuracy and care.

Training is provided, with a competitive salary and strong health and retirement benefits. Expect holidays, paid leave, and a supportive team in a busy service center.