Part-Time Customer Service Technician – Lynchburg

Virginia AG; Lynchburg (VA); On-site; USD 22,000 - 32,000; Part time

Job summary

Virginia Department of Motor Vehicles in Lynchburg is seeking a part-time Customer Service Technician to join our Lynchburg Customer Service Center. You will serve as the face of the DMV, helping customers with transactions and services in a fast-paced, team-oriented environment.

The role includes issuing IDs, processing applications, administering exams, and handling registrations and fees. Comprehensive training is provided, and candidates with strong customer service and problem-solving

Qualifications

• Customer service experience in a fast-paced environment.
• Experience using a PC or automated systems.
• Excellent oral and written communication skills.
• Flexibility to work M-F and Saturday.
• Strong organizational and time-management abilities.
• Attention to detail and timely completion of tasks.
• Clean driving record with <6 points and no major convictions.
• Team-oriented with ability to work in a group.
• Able to lift 10–25 pounds.

Responsibilities

• Explain DMV policies, procedures, and regulations clearly.
• Issue identification cards and process applications.
• Administer vision screenings, knowledge exams, and in-car road tests.
• Process vehicle registrations, titles, taxes, and fees.

Skills

Customer service

Fast-paced environment

PC skills

Oral and written communication

Flexibility (Mon–Fri and Saturday)

Organization

Time management

Problem-solving

Multitasking

Attention to detail

Teamwork

Lift 10–25 pounds

Job description

Virginia Department of Motor Vehicles in Lynchburg is seeking a part-time Customer Service Technician to join our Lynchburg Customer Service Center. You will serve as the face of the DMV, helping customers with transactions and services in a fast-paced, team-oriented environment.

The role includes issuing IDs, processing applications, administering exams, and handling registrations and fees. Comprehensive training is provided, and candidates with strong customer service and problem-solving