Part-Time DMV Customer Service Technician — Norfolk

Commonwealth of VA Careers; Norfolk (VA); Presencial; USD 22.000 - 32.000; A tiempo parcial

Descripción de la vacante

Virginia’s Department of Motor Vehicles is seeking a service-oriented Customer Service Technician at the Norfolk Military Circle CSC. You will handle customer transactions, explain policies, issue IDs, process applications, and assist with vision, driver, and in-car road tests.

Training is provided to ensure success. DMV serves millions of drivers and vehicles and upholds TRAIT values. Bilingual candidates are encouraged to apply.

Formación

• Customer service experience.
• Proficiency with personal computers and databases.
• Ability to interpret and apply statutes, rules and procedures.
• Strong communication, written and verbal, with diverse customers.

Responsabilidades

• Handle customer transactions and explain DMV policies.
• Issue IDs and process applications.
• Administer vision, driver and in-car road tests.
• Process vehicle registrations, titling and tax collection.

Conocimientos

Customer service

Computer literacy

Mathematics

Basic accounting

Statute interpretation

Descripción del empleo

Virginia’s Department of Motor Vehicles is seeking a service-oriented Customer Service Technician at the Norfolk Military Circle CSC. You will handle customer transactions, explain policies, issue IDs, process applications, and assist with vision, driver, and in-car road tests.

Training is provided to ensure success. DMV serves millions of drivers and vehicles and upholds TRAIT values. Bilingual candidates are encouraged to apply.