Part-Time Customer Service Technician — Waynesboro CSC

Commonwealth of VA Careers; Waynesboro (VA); On-site; USD 22,000 - 32,000; Part time

Job summary

DMV Customer Service Technician at the Waynesboro Customer Service Center provides service to customers by handling transactions, issuing IDs, processing registrations, and guiding applicants through DMV processes. Training is provided to ensure success.

The position is part-time/wage, with competitive starting pay of $19.72 per hour, and opportunities for growth within Virginia DMV. Bilingual applicants are encouraged to apply and background checks are required.

Qualifications

• Customer service experience and ability to operate computers for CSC operations.
• Ability to interpret statutes, DMV policies, and regulations.
• Proven ability to work under pressure during peak workload periods.
• Courteous, professional, and tactful communication with diverse customers both orally and in writing.
• Must be able to work Monday-Saturday with varied hours.

Responsibilities

• Handle various customer transactions including communicating policies, procedures, and regulations.
• Issue IDs and process applications.
• Administer vision, driver, and in-car road tests.
• Process vehicle registrations and titling, tax collection, and other DMV services.

Skills

Customer service

Problem solving

Communications

Teamwork

Data entry

Job description

DMV Customer Service Technician at the Waynesboro Customer Service Center provides service to customers by handling transactions, issuing IDs, processing registrations, and guiding applicants through DMV processes. Training is provided to ensure success.

The position is part-time/wage, with competitive starting pay of $19.72 per hour, and opportunities for growth within Virginia DMV. Bilingual applicants are encouraged to apply and background checks are required.