PT Customer Service Specialist

German American; Washington (IN); On-site; USD 20,664 - 27,552; Part time

Benefits offered by this job

Education assistance program

Service awards

401(k) match

Discounted bank services

Job summary

German American is seeking a Part-Time Customer Service Specialist in Washington, IN. In this role, you'll greet clients and assist with banking needs, providing a solid foundation for a career in financial services.

Your responsibilities will include managing transactions, building relationships with clients, and educating them on products. This position offers flexible scheduling and opportunities for additional hours. Ideal candidates have customer service or cash-handling experience.

Qualifications

• Strong listening skills to understand customer needs.
• Ability to maintain confidentiality.
• Experience in customer service or cash handling is advantageous.

Responsibilities

• Greet clients and assist with their banking needs.
• Manage a cash drawer and assist clients with transactions.
• Educate clients on products and services.

Skills

Bilingual/Multilingual

Customer Service experience

Cash-handling experience

Job description

Job Title: Part-Time Customer Service Specialist

Overview

As a part-time Customer Service Specialist, you will be the first friendly person that greets clients and assists them with their banking needs. This role offers a great insight into the world of banking, insurance, and wealth management to build a foundation for a career in financial services.

What You’ll Do:

• Day in the Life - Every day you will work face-to-face with clients in the branch location, manage a cash drawer, assist clients and team members, uncover needs, and educate clients on German American products and services. You will help clients by verifying account information and performing loan and deposit transactions, as well as guide them when they are not sure where to go next by engaging in friendly, meaningful conversations.
• What it Takes - To thrive in this role you must maintain confidentiality, listen closely to understand, and identify opportunities to better serve the customer, which will both build and strengthen long-lasting relationships. We will teach you everything else.

Bonus Points:

• Bilingual/Multilingual
• Customer Service experience
• Cash-handling experience

What we can offer you:

• Education assistance program
• Service awards
• Financial benefits including 401(k) match, stock purchase plan, loan discounts and more
• National and local discounts on everything from computers and vacations to phones and retail shopping
• Free checking account, checks and discounted bank services

Schedule:

This part-time role offers flexible scheduling with shifts available Monday–Thursday between 9:00 a.m. and 4:00 p.m., Fridays between 9:00 a.m. and 5:30 p.m., and Saturdays from 9:00 a.m.–12:00 p.m. Saturday availability is required. Hours will vary week to week, with the opportunity for additional hours during the summer months—making this a great fit for someone looking to gain experience while balancing other commitments.This position is intended to support year-round staffing needs, must be available to work beyond the summer season.

Location:

Washington St Rd 57
560 South Road 57
Washington, Indiana, 47501
United States

Travel:

Washington Cherry Tree (Saturdays only)
31 Cherry Tree Plaza, Washington, IN 47501