Part-Time Customer Service Rep - Growth & Evening Shifts

Planet Fitness; Brook Park (OH); On-site; USD 14,000 - 19,000; Part time

Benefits offered by this job

Growth opportunities

Pay raises

Shift-differential pay

PTO

Employee Assistance Program

Free Black Card membership

Job summary

Planet Fitness's National Fitness Partners is hiring a Customer Service Representative for the Brook Park club in Ohio. The role is part-time with a starting wage of $12 per hour and a second-shift schedule (Thursday–Sunday).

You will assist members, answer questions, process sign-ups, and promote fitness programs in a friendly, welcoming environment. There are regular hourly increases after 180 days and at other anniversary dates, along with shift-differential pay, PTO, and support programs for

Qualifications

• Customer service experience required.
• High school diploma or GED preferred.
• Must be 18 years or older.
• Basic computer proficiency required.

Responsibilities

• Answer phones in a friendly manner using information script.
• Greet members and sign up new members.
• Log amenities and process sign-ups.
• Respond to member questions promptly and professionally.
• Process beverage or merchandise purchases at point of sale.
• Promote fitness instruction classes to members.

Skills

Customer service

Communication

Phone etiquette

Education

High school diploma/GED

Tools

Basic computer proficiency

Job description

Planet Fitness's National Fitness Partners is hiring a Customer Service Representative for the Brook Park club in Ohio. The role is part-time with a starting wage of $12 per hour and a second-shift schedule (Thursday–Sunday).

You will assist members, answer questions, process sign-ups, and promote fitness programs in a friendly, welcoming environment. There are regular hourly increases after 180 days and at other anniversary dates, along with shift-differential pay, PTO, and support programs for