Part-Time Gym Member Experience Specialist – Growth & PTO

Planet Fitness - National Fitness Partners; Akron (OH); On-site; USD 14,000 - 19,000; Part time

Benefits offered by this job

PTO for all employees

Employee Assistance Program

Free employee Black Card Membership

Growth opportunities

Job summary

National Fitness Partners, owner of Planet Fitness clubs, is hiring a part-time Customer Service Representative in Akron, OH. The role involves greeting members, handling inquiries, signing up new members, and processing purchases at the POS system while promoting fitness classes.

Opportunities for growth exist with over 90% of management starting as entry-level team members. The position offers hourly wage starting at $12 with scheduled weekend shifts and potential increases based on tenure and

Qualifications

• Previous customer service experience preferred.
• Must be 18+ and able to work the listed shifts.
• Basic computer proficiency required.

Responsibilities

• Provide superior customer service to Planet Fitness members and guests.
• Answer phones and greet members in a friendly manner.
• Sign up new members, log amenities and tour facilities.
• Process purchases through the POS system and promote fitness classes.
• Maintain a clean and safe club environment.

Skills

Customer service

Phone handling

Basic computer skills

Education

High school diploma/GED

Tools

POS system

Job description

National Fitness Partners, owner of Planet Fitness clubs, is hiring a part-time Customer Service Representative in Akron, OH. The role involves greeting members, handling inquiries, signing up new members, and processing purchases at the POS system while promoting fitness classes.

Opportunities for growth exist with over 90% of management starting as entry-level team members. The position offers hourly wage starting at $12 with scheduled weekend shifts and potential increases based on tenure and