Part-Time Customer Service Lead — Flexible Hours & Associate Discount

Burlington Stores, Inc.; Buffalo (NY); On-site; USD 19,000 - 28,000; Part time

Benefits offered by this job

Associate discount

Medical coverage

401(k) plan

Paid time off

Job summary

Burlington Stores, Inc. in Cheektowaga, NY is seeking a Part-Time Customer Service Lead to guide day-to-day service and motivate associates to deliver a friendly, professional shopping experience that meets Burlington's high standards.

You will model Our Burlington philosophy, manage the front-end area and checkout processes, and ensure a customer-first focus while solving problems efficiently. The role offers $17 per hour with flexible hours and eligibility for associate discounts, medical

Qualifications

• Flexible schedule including early mornings, nights, weekends and holidays.
• Physical ability to lift/move boxes weighing 40 lbs or more and to stand for extended periods.

Responsibilities

• Lead day-to-day customer service initiatives and motivate associates to provide exceptional service.
• Provide friendly and professional customer service at all times.
• Ensure a customer-first focus and maintain friendliness, speed of checkout, and customer satisfaction.
• Interact with customers to create a positive shopping experience and proactively solve problems.

Skills

Leadership

Customer service

Retail experience

Job description

Burlington Stores, Inc. in Cheektowaga, NY is seeking a Part-Time Customer Service Lead to guide day-to-day service and motivate associates to deliver a friendly, professional shopping experience that meets Burlington's high standards.

You will model Our Burlington philosophy, manage the front-end area and checkout processes, and ensure a customer-first focus while solving problems efficiently. The role offers $17 per hour with flexible hours and eligibility for associate discounts, medical