Part-Time Customer Service Lead - Flexible Hours

Burlington; Washington (District of Columbia); On-site; USD 22,000 - 30,000; Part time

Benefits offered by this job

Employee discount

Flexible hours

Medical coverage

401(k) plan

Paid time off

Job summary

Burlington is hiring a Part-Time Customer Service Lead to guide daily shopper interactions and support the store team in delivering fast, friendly service. You’ll lead by example, ensuring accuracy at the registers and maintaining a clean, organized front end while upholding Burlington’s core values.

You will need a flexible schedule, the ability to lift 40 lbs., and strong customer-facing skills to drive a positive shopping experience for customers and colleagues alike.

Qualifications

• Flexible schedule including early mornings, nights, weekends and holidays as required.
• Physical ability to lift and move boxes weighing 40 lbs. or more.
• Ability to stand and walk for extended periods.

Responsibilities

• Lead day-to-day customer service initiatives and motivate associates to deliver friendly, professional service.
• Model Burlington values and ensure a customer-first focus in front-end operations.
• Coordinate meal and break periods and monitor schedule adherence.

Skills

Leadership

Customer service

Retail

Tools

POS system

Job description

Burlington is hiring a Part-Time Customer Service Lead to guide daily shopper interactions and support the store team in delivering fast, friendly service. You’ll lead by example, ensuring accuracy at the registers and maintaining a clean, organized front end while upholding Burlington’s core values.

You will need a flexible schedule, the ability to lift 40 lbs., and strong customer-facing skills to drive a positive shopping experience for customers and colleagues alike.