Part-Time Customer Service Lead | Flexible Hours

Burlington; New York (NY); On-site; USD 20,000 - 29,000; Part time

Benefits offered by this job

Associate discount

Medical coverage

401(k) plan

Paid time off

Job summary

Burlington Stores, Inc. is seeking a Part Time Customer Service Lead for our Staten Island location. You will lead day-to-day customer service initiatives, inspire associates, and ensure a customer-first experience with friendly and professional service at all times.

The role requires flexibility for early mornings, nights, weekends, and holidays. You will enjoy a competitive hourly wage, an associate discount, and opportunities for training and development within a rapidly growing brand.

Qualifications

• Leadership experience in a retail or customer service setting.
• Strong communication and problem-solving skills.
• Ability to motivate and guide team members to deliver high-quality customer service.

Responsibilities

• Lead day-to-day customer service initiatives and drive a customer-first culture.
• Inspire, motivate, and coach associates to provide friendly and professional service.
• Maintain smooth checkout operations and handle front-end issues with professionalism.
• Coordinate meal and break periods and monitor schedule adherence.

Skills

Leadership

Customer service

Retail knowledge

Job description

Burlington Stores, Inc. is seeking a Part Time Customer Service Lead for our Staten Island location. You will lead day-to-day customer service initiatives, inspire associates, and ensure a customer-first experience with friendly and professional service at all times.

The role requires flexibility for early mornings, nights, weekends, and holidays. You will enjoy a competitive hourly wage, an associate discount, and opportunities for training and development within a rapidly growing brand.