Part-Time Customer Service & Home Improvement Pro

Lowe's; Madison Heights (VA); On-site; USD 17,000 - 24,000; Part time

Benefits offered by this job

Health insurance options

Tuition assistance program

Company 401(k) matching

Employee Stock Purchase Program

10% Associate Discount

Track to the Trades program

Job summary

Lowe’s is actively seeking a Customer Service Associate in Madison Heights, VA. You will greet customers, help them find products, and provide friendly, professional service to make shopping easy and enjoyable.

You may work in departments like Appliances, Hardware, or Tools. The role involves stocking, processing orders, answering questions, and supporting store operations while focusing on the customer experience.

Qualifications

• 6 months of computer experience including inputting, accessing, modifying, or outputting information.
• 6 months experience using common retail technology (smartphones and tablets).
• Reading, writing, and performing basic arithmetic.
• Able to stand or sit for extended periods and perform duties.
• Lift up to 25 lbs unassisted.

Responsibilities

• Welcome customers to Lowe’s and deliver friendly, professional service.
• Assist customers with locating and handling merchandise.
• Stock merchandise by replenishing shelves and organizing displays.
• Process orders and deliveries accurately to meet expectations and timelines.
• Cross-train in other areas of the store to support service quality.
• Prepare department merchandise per customer needs (e.g., paint, pipe, wood, drywall, blinds).
• Guide customers through shopping or checkout.
• Complete other duties as assigned.

Skills

Computer literacy

Retail tech

Basic math

Physical stamina

Lifting 25 lbs

Job description

Lowe’s is actively seeking a Customer Service Associate in Madison Heights, VA. You will greet customers, help them find products, and provide friendly, professional service to make shopping easy and enjoyable.

You may work in departments like Appliances, Hardware, or Tools. The role involves stocking, processing orders, answering questions, and supporting store operations while focusing on the customer experience.