Customer Service & Home Improvement Expert

Lowe's; Virginia Beach (VA); On-site; USD 21,000 - 22,000; Part time

Benefits offered by this job

Health insurance options

Tuition assistance program

401(k) company match

Associate Discount

Job summary

Lowe’s is hiring a Customer Service Associate in Virginia Beach to help customers find products and resolve home improvement questions with friendly service. You’ll work across departments like Appliances, Hardware, and Live Nursery, assisting shoppers throughout the day and stocking shelves as needed.

The role emphasizes customer interaction, basic computer and retail tech use, and occasional lifting. Lowe’s offers benefits, education support, and an associate discount.

Qualifications

• 6 months experience using a computer
• 6 months experience using common retail technology (smartphones and tablets)
• Reading, writing, and basic arithmetic
• Able to stand for long periods and lift up to 25 lbs
• Bi-lingual skills preferred

Responsibilities

• Welcome customers to Lowe’s and deliver friendly, professional customer service
• Assist customers with locating and handling merchandise
• Stock merchandise by replenishing shelves and organizing
• Process orders and deliveries accurately so customers receive items on time
• Cross-train in other areas of the store to improve service
• Prepare department merchandise per customer needs (e.g., paint, wood, hardware)
• Guide customers through shopping or checkout
• Complete other duties as assigned

Skills

Customer service

Basic math

Communication

Bi-lingual skills

Tools

POS devices

Mobile devices

Job description

Lowe’s is hiring a Customer Service Associate in Virginia Beach to help customers find products and resolve home improvement questions with friendly service. You’ll work across departments like Appliances, Hardware, and Live Nursery, assisting shoppers throughout the day and stocking shelves as needed.

The role emphasizes customer interaction, basic computer and retail tech use, and occasional lifting. Lowe’s offers benefits, education support, and an associate discount.