Part-Time Customer Service & Billing Specialist

XPO Logistics, Inc.; Westminster (VT); On-site; USD 30,000 - 36,000; Part time

Benefits offered by this job

Benefits for 30+ hours/week

Job summary

XPO Logistics, Inc. in Westminster, VT is hiring a part-time Customer Service Representative to support shipments and billing inquiries on a dynamic team.

The role requires 2 years of customer service experience, strong computer and 10-key skills, and proficiency with Microsoft Office. You must be able to work a variety of shifts, including days, evenings, nights and weekends, on a non-climate-controlled loading dock environment.

Qualifications

• Two years of customer service experience.
• Strong computer, typing and 10-key skills.
• Experience with Microsoft Office.
• Available to work days, evenings, nights and weekends.

Responsibilities

• Bill shipments according to applicable tariffs and pricing.
• Assist customers with inquiries, including tracing shipments and billing questions.
• Perform clerical tasks such as data entry, phone handling and filing.
• Process over, short, and damaged freight documentation for customer resolution.

Skills

Customer service

Typing

10-key

MS Office

Shift flexibility

Tools

Microsoft Office Suite

Job description

XPO Logistics, Inc. in Westminster, VT is hiring a part-time Customer Service Representative to support shipments and billing inquiries on a dynamic team.

The role requires 2 years of customer service experience, strong computer and 10-key skills, and proficiency with Microsoft Office. You must be able to work a variety of shifts, including days, evenings, nights and weekends, on a non-climate-controlled loading dock environment.