Part-Time Customer Service Associate — Home Improvement

Lowe's Companies, Inc.; Cypress (TX); On-site; USD 17,000 - 25,000; Part time

Benefits offered by this job

Health insurance options

Tuition assistance program

401(k) company-match

Employee Stock Purchase Program

10% Associate Discount

Track to the Trades program

Job summary

At Lowe's, a Customer Service Associate helps customers find products and answers questions to make shopping at Lowe's easy and pleasant. You will welcome customers, suggest solutions for home improvement needs, and ensure accuracy in orders and deliveries.

This role offers exposure to many departments and a chance to develop practical retail and product knowledge. Part-time positions are available with flexible schedules.

Qualifications

• 6 Months Experience using a computer, including inputting, accessing, modifying, or outputting information
• 6 Months Experience using common retail technology, such as smart phones and tablets
• Reading, writing, and performing basic arithmetic (addition and subtraction)
• Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties
• Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation

Responsibilities

• Welcome customers to Lowe's, answer questions, and deliver friendly and professional customer service.
• Assist customers with locating and handling merchandise
• Down stock merchandise by looking for empty areas on shelves and replenishing supplies
• Process orders and deliveries accurately so customers receive merchandise as expected and on time
• Cross‑functionally train in other areas of the store to help deliver the best customer service
• Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds)
• Guide customers through shopping or checkout
• Complete other duties as assigned

Skills

Basic computer skills

Retail tech familiarity

Basic math

Stamina & standing

Bilingual (optional)

Job description

At Lowe's, a Customer Service Associate helps customers find products and answers questions to make shopping at Lowe's easy and pleasant. You will welcome customers, suggest solutions for home improvement needs, and ensure accuracy in orders and deliveries.

This role offers exposure to many departments and a chance to develop practical retail and product knowledge. Part-time positions are available with flexible schedules.