Customer Service Associate - Home Improvement Sales

Lowe's Companies, Inc.; Rio Grande (NJ); On-site; USD 22,000 - 23,000; Part time

Benefits offered by this job

Health insurance

Tuition assistance program

401(k) with company match

Employee Stock Purchase Program

Associate Discount

Track to the Trades program

Job summary

Lowe's Companies, Inc. invites applicants for a part-time Customer Service Associate to welcome customers and help them find the right products for home improvement needs. You will engage with customers throughout the day, answer questions, locate merchandise, and ensure customer satisfaction.

You may rotate across departments, with duties varying by store needs. This role emphasizes friendly service, teamwork, and adhering to store standards while supporting customers from selection to checkout.

Qualifications

• 6 Months Experience using a computer, including inputting, accessing, modifying, or outputting information.
• 6 Months Experience using common retail technology, such as smart phones and tablets.
• Reading, writing, and performing basic arithmetic (addition and subtraction).
• Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties.
• Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation.

Responsibilities

• Welcome customers to Lowe's, answer questions, and deliver friendly and professional customer service.
• Assist customers with locating and handling merchandise
• Down stock merchandise by looking for empty areas on shelves and replenishing supplies
• Process orders and deliveries accurately so customers receive merchandise as expected and on time
• Cross-functionally train in other areas of the store to help deliver the best customer service
• Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds)
• Guide customers through shopping or checkout
• Complete other duties as assigned

Skills

Computer literacy

Retail technology familiarity

Customer service experience

Bilingual

Job description

Lowe's Companies, Inc. invites applicants for a part-time Customer Service Associate to welcome customers and help them find the right products for home improvement needs. You will engage with customers throughout the day, answer questions, locate merchandise, and ensure customer satisfaction.

You may rotate across departments, with duties varying by store needs. This role emphasizes friendly service, teamwork, and adhering to store standards while supporting customers from selection to checkout.