Part-Time Customer Service Associate — Home Improvement

Lowe's Companies, Inc.; Fairfax (VA); On-site; USD 22,000 - 23,000; Part time

Benefits offered by this job

Health insurance

Tuition assistance

401(k) company match

Associate Discount

Track to the Trades program

Job summary

Lowe's is seeking a Customer Service Associate to help customers find products and services for home improvement needs. You will welcome customers, provide friendly service, and assist with locating merchandise across departments such as Appliances, Hardware, and Tools.

The role involves standing, stocking, and processing orders, with opportunities to cross-train in other areas and participate in Lowe's benefits and tuition programs. This position offers a part-time schedule and growth potential.

Qualifications

• 6 Months Experience using a computer, including inputting, accessing, modifying, or outputting information
• 6 Months Experience using common retail technology, such as smart phones and tablets
• Reading, writing, and performing basic arithmetic (addition and subtraction)
• Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties
• Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation

Responsibilities

• Welcome customers to Lowe's, answer questions, and deliver friendly and professional customer service
• Assist customers with locating and handling merchandise
• Down stock merchandise by looking for empty areas on shelves and replenishing supplies
• Process orders and deliveries accurately so customers receive merchandise as expected and on time
• Cross-functionally train in other areas of the store to help deliver the best customer service
• Prepare merchandise in your department based on customer needs
• Guide customers through shopping or checkout
• Complete other duties as assigned

Skills

Computer skills

Retail tech experience

Basic arithmetic

Stand/walk for long periods

Lifting at least 25 lbs

Job description

Lowe's is seeking a Customer Service Associate to help customers find products and services for home improvement needs. You will welcome customers, provide friendly service, and assist with locating merchandise across departments such as Appliances, Hardware, and Tools.

The role involves standing, stocking, and processing orders, with opportunities to cross-train in other areas and participate in Lowe's benefits and tuition programs. This position offers a part-time schedule and growth potential.