Part-Time Customer Service Associate - Home Improvement

Lowe's Companies, Inc.; Town of Mount Pleasant (NY); On-site; USD 21,000 - 28,000; Part time

Benefits offered by this job

Health insurance options

Tuition assistance program

Company-matching 401(k) & ESPP

10% associate discount

Track to the Trades program

Job summary

Lowe’s Customer Service Associate role focuses on helping customers find the right products and services for home improvement needs, delivering friendly and professional service throughout the day.

You will interact with customers, answer questions, and support merchandise placement while staying adaptable to department needs. The position may include varied tasks across appliances, tools, and home decor.

Qualifications

• 6 months of computer use (inputting, accessing, modifying, or outputting information).
• 6 months of experience with common retail technology (smartphones/tablets).
• Reading, writing and basic arithmetic skills.
• Ability to stand, sit, and perform job duties for extended periods.
• Able to lift 25 lbs unassisted or more with assistance.

Responsibilities

• Welcome customers to Lowe’s and deliver friendly, professional service.
• Assist customers with locating and handling merchandise.
• Stock replenishment in designated areas.
• Process orders and deliveries accurately.
• Cross-train in other areas to support customer service.

Skills

Computer basics

Retail tech familiarity

Basic math

Physical stamina

Lifting ability 25 lbs

Tools

Smartphones

Tablets

Job description

Lowe’s Customer Service Associate role focuses on helping customers find the right products and services for home improvement needs, delivering friendly and professional service throughout the day.

You will interact with customers, answer questions, and support merchandise placement while staying adaptable to department needs. The position may include varied tasks across appliances, tools, and home decor.