Part-Time Customer Service Agent - Travel Perks & Growth

American Airlines; West Palm Beach (FL); On-site; USD 23,000 - 32,000; Part time

Benefits offered by this job

Travel perks

Health benefits on day one

Job summary

American Airlines is seeking a Part Time Customer Service Agent at the President Donald J. Trump International Airport in West Palm Beach, FL. You will deliver courteous, efficient service to passengers and uphold company standards in a dynamic environment.

Starting pay is $20.23 per hour. Duties include ticketing, check-in, reservations, boarding, baggage handling, and assisting passengers with self-service kiosks.

Qualifications

• High school diploma or GED is required.
• Bilingual language skills are required in some locations.
• Must fulfill FAA criminal background checks for SIDA access.
• Must be authorized to work in the U.S.

Responsibilities

• Issue, reissue and refund passenger tickets.
• Book, ticket and confirm flight reservations.
• Rebook passengers on oversold flights and during irregular operations.
• Perform passenger check-in and seat assignment, issue upgrades.
• Coordinate with contractors for passenger hotel accommodations, meals and transportation.
• Perform passenger boarding and verify boarding passes.
• Operate gate reader/scanner and jetways for boarding purposes.
• Make boarding and departure announcements.
• Provide flight documents and assist with baggage handling and self-service kiosks.

Skills

Bilingual language skills

Customer service experience

Fast-paced environment

Education

High school diploma or GED

Tools

Sabre

Job description

American Airlines is seeking a Part Time Customer Service Agent at the President Donald J. Trump International Airport in West Palm Beach, FL. You will deliver courteous, efficient service to passengers and uphold company standards in a dynamic environment.

Starting pay is $20.23 per hour. Duties include ticketing, check-in, reservations, boarding, baggage handling, and assisting passengers with self-service kiosks.