Part-Time Customer Service Agent – Travel & Check-In

swa; Fort Myers (FL); On-site; USD 23,000 - 32,000; Part time

Benefits offered by this job

Fly for free on open seats for you and

Retirement Savings Plan with 401(k) up

Profit-sharing potential

Job summary

Southwest Airlines is hiring a part-time Customer Service Agent in Florida. You will provide friendly service, help with ticketing and boarding, and manage payments with a POS system. Expect shift-based hours, potential overtime, and benefits after you’re hired.

New hires undergo 4–6 weeks of training; schedules are created by seniority. U.S. citizenship or work authorization is required, with no sponsorship available.

Qualifications

• Friendly and professional customer service attitude.
• Ability to handle cash, tickets, and payments accurately.
• Experience with airline check-in or POS systems is a plus.

Responsibilities

• Provide friendly service to customers and maintain positive relationships.
• Assist with ticketing, check-in, boarding, and baggage services.
• Handle payments and balance daily transactions.
• Answer inquiries and resolve issues to ensure a smooth travel experience.
• Greet customers politely and manage checkout workflows.

Skills

Customer service

Cash handling

Check-in system

Tools

Point-of-sale system

Job description

Southwest Airlines is hiring a part-time Customer Service Agent in Florida. You will provide friendly service, help with ticketing and boarding, and manage payments with a POS system. Expect shift-based hours, potential overtime, and benefits after you’re hired.

New hires undergo 4–6 weeks of training; schedules are created by seniority. U.S. citizenship or work authorization is required, with no sponsorship available.