Part-Time Customer Experience Specialist | Flexible Hours

Sam Leman Ford; Peoria (IL); On-site; USD 17,000 - 25,000; Part time

Benefits offered by this job

Flexible scheduling

Professional environment

Growth opportunities

Student-friendly schedule

Job summary

Sam Leman Automotive Group in Peoria, IL seeks a friendly Part-Time Customer Experience Associate to welcome customers at the front desk and handle calls and scheduling. This role supports our sales team with customer communication and helps create a positive, efficient dealership experience.

Ideal for a college student or someone seeking flexible part-time work in a fast-paced environment. We value dependable, customer-focused individuals with strong communication and computer skills and a

Qualifications

• Friendly, professional and customer-focused.
• Strong communication and interpersonal skills.
• Comfortable speaking with customers in person and by phone.
• Dependable, organized and able to multitask.
• Comfortable using computers and learning new systems.
• Previous customer service or receptionist experience is helpful but not required.

Responsibilities

• Greet customers and provide a friendly first impression
• Answer and direct incoming phone calls
• Assist customers with general questions and appointment scheduling
• Respond to customer inquiries by phone, text, and email
• Follow up with customers who have expressed interest in purchasing a vehicle
• Make outbound calls to prospective and existing customers
• Assist the sales team with customer communication and follow-up
• Maintain accurate customer information and notes within our system
• Provide front desk coverage and general administrative support as needed
• Perform additional customer service duties as assigned

Skills

Customer service

Communication

Interpersonal skills

Multitasking

Computer literacy

Reception/Call center exp

Job description

Sam Leman Automotive Group in Peoria, IL seeks a friendly Part-Time Customer Experience Associate to welcome customers at the front desk and handle calls and scheduling. This role supports our sales team with customer communication and helps create a positive, efficient dealership experience.

Ideal for a college student or someone seeking flexible part-time work in a fast-paced environment. We value dependable, customer-focused individuals with strong communication and computer skills and a