Part-Time Customer Experience Pro | Flexible Scheduling

Sam Leman Automotive Group; Peoria (IL); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Flexible scheduling

Supportive environment

Growth opportunities

Job summary

Sam Leman Automotive Group in Peoria, IL is seeking a friendly, dependable Part-Time Customer Experience Associate to join our team. You will greet customers at the front desk, answer calls, schedule appointments, and support the sales team with customer communication.

This flexible, part-time role is ideal for a college student or anyone seeking a part-time position in a fast-paced automotive environment. You will interact with customers in person and over the phone, helping to create positive

Qualifications

• Friendly, professional, and customer-focused.
• Strong communication and interpersonal skills.
• Comfortable speaking with customers in person and over the phone.
• Dependable, organized, and able to multitask.
• Comfortable using computers and learning new systems.
• Previous customer service, receptionist, or call center experience is helpful but not required.

Responsibilities

• Greet customers and provide a friendly, welcoming first impression.
• Answer and direct incoming phone calls.
• Assist customers with general questions and appointment scheduling.
• Respond to customer inquiries by phone, text, and email.
• Follow up with customers who have expressed interest in purchasing a vehicle.
• Make outbound calls to prospective and existing customers.
• Assist the sales team with customer communication and follow-up.
• Maintain accurate customer information and notes within our system.
• Provide front desk coverage and general administrative support as needed.
• Perform additional customer service duties as assigned.

Skills

Customer service

Communication

Front desk

Phone etiquette

Multitasking

Job description

Sam Leman Automotive Group in Peoria, IL is seeking a friendly, dependable Part-Time Customer Experience Associate to join our team. You will greet customers at the front desk, answer calls, schedule appointments, and support the sales team with customer communication.

This flexible, part-time role is ideal for a college student or anyone seeking a part-time position in a fast-paced automotive environment. You will interact with customers in person and over the phone, helping to create positive