Part-Time Customer Experience & Sales Support Pro

Wet Noses; Monroe (WA); On-site; USD 29,000 - 34,000; Part time

Job summary

Wet Noses is seeking a part-time Customer Experience & Sales Support Specialist to join our Sales and Marketing team. You’ll be the friendly voice behind customer inquiries, help process orders, and support social media, samples, and community donations.

This role thrives on organization, speed, and attention to detail in a production environment. Responsibilities span order processing, account support, product data maintenance, and basic marketing tasks.

Qualifications

• Excellent verbal, written, and in-person communication skills.
• Self-starter who’s organized and detail-oriented.
• Comfortable with social media platforms and basic content tools.
• Dependable, professional, and adaptable in a fast-paced environment.

Responsibilities

• Serve as the first point of contact for customer inquiries via phone, email, and voicemail.
• Process wholesale and retail orders through the inventory system.
• Manage the customer service inbox and resolve concerns professionally.
• Track customer feedback to spot trends and opportunities for improvement.
• Keep eCommerce listings and images current across partner platforms.

Skills

Verbal communication

Written communication

In-person communication

Multitasking

Organizational skills

Social media

Tools

Microsoft Office

Salesforce

Fishbowl

Job description

Wet Noses is seeking a part-time Customer Experience & Sales Support Specialist to join our Sales and Marketing team. You’ll be the friendly voice behind customer inquiries, help process orders, and support social media, samples, and community donations.

This role thrives on organization, speed, and attention to detail in a production environment. Responsibilities span order processing, account support, product data maintenance, and basic marketing tasks.