Part-Time Customer Experience Advocate — Showroom

Carvana; Union City (GA); On-site; USD 25,000 - 28,000; Part time

Benefits offered by this job

401(k) with Carvana match

Overtime during busy seasons

Wellness program & mental health help

Generous paid time off

Job summary

Carvana is seeking a Customer Advocate for our Sacramento showroom. The role focuses on delivering a world-class, customer-first experience for walk-in and appointment-based shoppers while guiding them through the car-buying process in a transparent, no-haggle environment.

Ideal candidates have at least 2 years of customer-facing experience, strong communication skills, and the ability to learn new platforms quickly.

Qualifications

• Minimum 2 years in customer-facing role.
• Excellent verbal and written communication.
• Comfortable learning new platforms quickly.
• English literacy required.

Responsibilities

• In-showroom customer experience from inquiry to sale.
• Provide post-sale follow-up and nurture relationships.
• Coordinate vehicle pickup, test drives, and financing info.
• Maintain clean, organized showroom and inventory awareness.

Skills

Customer service

Communication

Tech adaptability

English proficiency

Tools

Carma

Cruise Control

Job description

Carvana is seeking a Customer Advocate for our Sacramento showroom. The role focuses on delivering a world-class, customer-first experience for walk-in and appointment-based shoppers while guiding them through the car-buying process in a transparent, no-haggle environment.

Ideal candidates have at least 2 years of customer-facing experience, strong communication skills, and the ability to learn new platforms quickly.