Customer Delivery Champion

Carvana; Greenwood (IN); On-site; USD 26,000 - 29,000; Full time

Benefits offered by this job

401(k) with Carvana match

Overtime during busy seasons

Health & Wellness benefits

Paid time off (13 days first year)

Tuition reimbursement / student loan

Employee stock purchase plan

Professional development opportunities

Job summary

Carvana is seeking Customer Advocates with at least 2 years of customer-facing experience to help reintroduce happiness into the car-buying process. Compensation starts at $19/hour with opportunities to grow quickly based on performance.

The role requires a willingness to work 7 days a week across 7am–5pm or 11am–9pm shifts, with expectant overtime during busy seasons and a strong focus on safety and customer service.

Qualifications

• At least 2 years of customer-facing experience.
• Must be able to read, write, speak and understand English.
• Willingness to work a 7-day work week with rotating days off.

Responsibilities

• Deliver vehicles to customers’ doors with training provided.
• Load/unload vehicles onto the hauler and inspect the vehicle for safety.
• Complete customer paperwork and update the tracking system.
• Maintain a clean driving record and comply with CMV policies.
• Possess or obtain a Notary within 90 days of employment (sponsored).
• Meet state-specific DMV/title/registration requirements.

Skills

Customer-facing experience

English proficiency

Job description

Carvana is seeking Customer Advocates with at least 2 years of customer-facing experience to help reintroduce happiness into the car-buying process. Compensation starts at $19/hour with opportunities to grow quickly based on performance.

The role requires a willingness to work 7 days a week across 7am–5pm or 11am–9pm shifts, with expectant overtime during busy seasons and a strong focus on safety and customer service.