Customer Delivery Advocate - Drive Happiness & Growth

Carvana; Riverside (CA); On-site; USD 30,000 - 33,000; Full time

Benefits offered by this job

401(k) with Carvana match

Overtime during busy seasons

Health & Wellness: 100% premiums paid

Job summary

Carvana is hiring a Customer Advocate in Riverside, CA, with at least 2 years of customer-facing experience. The role involves delivering happiness in the car-buying process, working 11am–9pm, with shifts seven days a week and rotating days off.

Starting pay is $22/hour with growth to $24/hour; merit increases every 90 days and additional earnings opportunities through location-based incentives and performance programs.

Qualifications

• Minimum 2 years of customer-facing experience.
• Must be able to read, write, speak and understand English.

Responsibilities

• Deliver vehicles to customers and assist with the car-hauler process.
• Complete customer paperwork and maintain notes in the tracking system.
• Drive safely and maintain a clean driving record per policy.

Skills

Customer-facing experience

English proficiency

Job description

Carvana is hiring a Customer Advocate in Riverside, CA, with at least 2 years of customer-facing experience. The role involves delivering happiness in the car-buying process, working 11am–9pm, with shifts seven days a week and rotating days off.

Starting pay is $22/hour with growth to $24/hour; merit increases every 90 days and additional earnings opportunities through location-based incentives and performance programs.