Part-Time Customer-Driven Home Improvement Associate

Lowe's; Helena (MT); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Health insurance options

Tuition assistance program

401(k) matching

Employee Stock Purchase Program

Associate discount

Track to the Trades program

Job summary

Lowe's in Helena, MT is seeking a part-time Customer Service Associate to welcome customers, help them find products, and provide friendly assistance throughout the store. You will assist with locating merchandise, stocking, processing orders, and supporting various departments as needed.

The role emphasizes strong customer service, basic math, and reliable teamwork. Benefits include health options, tuition support, a company 401(k) match, and a 10% associate discount.

Qualifications

• 6 months of experience using a computer, including inputting, accessing, modifying, or outputting information.
• 6 months of experience using common retail technology, such as smartphones and tablets.
• Reading, writing, and performing basic arithmetic (addition and subtraction).
• Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties.
• Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation.

Responsibilities

• Welcome customers to Lowe's, answer questions, and deliver friendly and professional customer service.
• Assist customers with locating and handling merchandise
• Down stock merchandise by looking for empty areas on shelves and replenishing supplies
• Process orders and deliveries accurately so customers receive merchandise as expected and on time
• Cross-functionally train in other areas of the store to help deliver the best customer service
• Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds)
• Guide customers through shopping or checkout
• Complete other duties as assigned

Skills

Computer skills

Retail technology

Reading & arithmetic

Standing/walking

Lifting 25 lbs

Job description

Lowe's in Helena, MT is seeking a part-time Customer Service Associate to welcome customers, help them find products, and provide friendly assistance throughout the store. You will assist with locating merchandise, stocking, processing orders, and supporting various departments as needed.

The role emphasizes strong customer service, basic math, and reliable teamwork. Benefits include health options, tuition support, a company 401(k) match, and a 10% associate discount.