Home Improvement Customer Service Associate (Part-Time)

Lowe's; Haines City (FL); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Health insurance options

Tuition assistance program

401(k) with company match

Job summary

Lowe’s is seeking a Customer Service Associate to assist customers in-store, answer questions, and guide them to the right products. The role emphasizes friendly, professional service and teamwork across departments to ensure a smooth shopping experience.

You’ll join a team that supports growth, offers flexible schedules, health benefits, and employee programs while helping customers with home improvement needs. Training is provided on products and store procedures.

Qualifications

• 6 months experience using a computer, including inputting, accessing, modifying, or outputting information.
• 6 months experience using common retail technology, such as smartphones and tablets.
• Reading, writing, and performing basic arithmetic.
• Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties.
• Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation.
• 6 months of Retail and/or customer service experience.
• Bi-lingual skills.
• Certification in trade related to department (e.g., hardware, kitchen, plumbing, electrical, lawn and garden, and lumber/building materials).

Responsibilities

• Welcome customers to Lowe’s, answer questions, and deliver friendly and professional customer service.
• Assist customers with locating and handling merchandise
• Down stock merchandise by looking for empty areas on shelves and replenishing supplies
• Process orders and deliveries accurately so customers receive merchandise as expected and on time
• Cross-functionally train in other areas of the store to help deliver the best customer service
• Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds)
• Guide customers through shopping or checkout
• Complete other duties as assigned

Skills

Computer experience

Retail tech experience

Basic arithmetic

Physical stamina

Job description

Lowe’s is seeking a Customer Service Associate to assist customers in-store, answer questions, and guide them to the right products. The role emphasizes friendly, professional service and teamwork across departments to ensure a smooth shopping experience.

You’ll join a team that supports growth, offers flexible schedules, health benefits, and employee programs while helping customers with home improvement needs. Training is provided on products and store procedures.