Part-Time Concierge: Welcome Guests & Admin Support

MHKY MANAGEMENT SERVICES LLC; Louisville (KY); On-site; USD 17,000 - 25,000; Part time

Benefits offered by this job

Flexible schedule

Retirement plan matching

Park-like campus

Job summary

Masonic Homes Kentucky in Louisville, KY is seeking a friendly Concierge to welcome residents, families, and visitors. You’ll help with daily operations of our independent living communities, ensuring every interaction reflects warmth and professionalism.

Responsibilities include greeting guests, answering and routing calls, managing the lobby, assisting departments with admin tasks and special projects, and protecting confidential information with discretion.

Qualifications

• High school diploma required.
• Minimum three years of related customer service or administrative experience preferred.
• Proficiency with Microsoft Office Suite.
• Strong organizational and communication skills.
• Commitment to delivering excellent service in every interaction.

Responsibilities

• Greet and assist all guests, residents, and vendors with a professional, friendly demeanor.
• Answer and route a high volume of incoming calls.
• Manage the lobby area to maintain a welcoming, polished environment.
• Support departments with administrative tasks and special projects.
• Maintain security and sign-in procedures with accuracy and discretion.
• Handle confidential information respectfully and responsibly.
• Anticipate needs and provide timely follow-up across departments.

Skills

Customer service

Administrative support

Communication skills

Organizational skills

Education

High school diploma

Tools

Microsoft Office Suite

Job description

Masonic Homes Kentucky in Louisville, KY is seeking a friendly Concierge to welcome residents, families, and visitors. You’ll help with daily operations of our independent living communities, ensuring every interaction reflects warmth and professionalism.

Responsibilities include greeting guests, answering and routing calls, managing the lobby, assisting departments with admin tasks and special projects, and protecting confidential information with discretion.