Concierge Receptionist - PT, Flexible Schedule

Masonic Homes of Kentucky, Inc.; Louisville (KY); Hybrid; USD 17,000 - 22,000; Part time

Benefits offered by this job

Flexible schedule

Retirement matching

Park-like campus

Supportive team

Job summary

Crescent Grove at Masonic Homes Kentucky in Louisville, KY seeks a Concierge to greet guests and support daily operations. This part-time role emphasizes friendliness, organization and professional interactions with residents, families and vendors.

You will answer calls, maintain a polished lobby, assist multiple departments, and ensure secure sign-in procedures while handling confidential information with discretion.

Qualifications

• High school diploma required.
• Minimum three years of related customer service or administrative experience preferred.
• Proficiency with Microsoft Office Suite.
• Strong organizational and communication skills.
• Ability to deliver excellent service in every interaction.

Responsibilities

• Greet and assist guests, residents, and vendors with a professional demeanor.
• Answer and route a high volume of incoming calls.
• Manage the lobby to maintain a welcoming, polished environment.
• Support departments with administrative tasks and special projects.
• Maintain security and sign-in procedures with accuracy and discretion.
• Handle confidential information respectfully and responsibly.
• Anticipate needs and provide timely follow-up across departments.

Skills

Customer service

Administrative experience

Microsoft Office Suite

Organizational skills

Communication skills

Education

High school diploma

Job description

Crescent Grove at Masonic Homes Kentucky in Louisville, KY seeks a Concierge to greet guests and support daily operations. This part-time role emphasizes friendliness, organization and professional interactions with residents, families and vendors.

You will answer calls, maintain a polished lobby, assist multiple departments, and ensure secure sign-in procedures while handling confidential information with discretion.