Part-Time Concierge & Guest Experience Specialist

Cypress Village Retirement; Jacksonville (FL); On-site; USD 19,000 - 25,000; Full time

Job summary

Cypress Village Retirement seeks a Concierge to manage switchboard and front-desk duties, greet residents and guests, and handle packages and sign-in logs. You will assist staff and vendors, maintain security and assist with maintenance requests using standard software.

The role emphasizes professional communication and reliable service in a retirement community setting. The position requires basic typing and Microsoft Office skills, a high school diploma, and the ability to multitask with clear

Qualifications

• High School graduate preferred. Ability to communicate efficiently in English using proper grammar in a pleasant manner.
• Typing and experience with Microsoft Office software.
• Must be able to handle a multiplicity of routine tasks, following specific instructions carefully and general instructions completely.

Responsibilities

• Provide on-going switchboard/telephone coverage.
• Serve as receptionist and greet all guests, residents, vendors, suppliers, and outside service providers.
• Distribute packages, business mail and magazines.
• Maintain visitor sign-in logs.
• Monitor closed circuit security TV cameras and fire alarm board (where applicable).
• Maintain security for admittance to all entries accessible to public.
• Prepare maintenance work orders as requested by residents and staff.
• Prepare correspondence, memo, and other documents.
• Responsible for data entry of general resident information using computer software system.
• Receives all persons who enter the Community in a courteous manner, informs, guides, directs or otherwise assists residents, visitors, staff or vendors tactfully and congenially to present the best possible image of the Community.
• Attends in-service training and education sessions, as assigned.
• Performs specific work duties and responsibilities as assigned by supervisor.

Skills

Typing

English communication

Education

High School diploma

Tools

Microsoft Office

Job description

Cypress Village Retirement seeks a Concierge to manage switchboard and front-desk duties, greet residents and guests, and handle packages and sign-in logs. You will assist staff and vendors, maintain security and assist with maintenance requests using standard software.

The role emphasizes professional communication and reliable service in a retirement community setting. The position requires basic typing and Microsoft Office skills, a high school diploma, and the ability to multitask with clear