Part-Time Concierge: Guest Experience & Building Tours

Trade Center Management Associates; Washington (District of Columbia); On-site; USD 22,000 - 33,000; Part time

Job summary

Trade Center Management Associates in Washington, DC is seeking a part-time Concierge for the Ronald Reagan Building and International Trade Center. You will greet guests, assist tenants, and provide information with a friendly, professional demeanor.

The role requires at least 2 years in hospitality, strong communication, and the ability to work independently with a flexible schedule, including weekends. Proficiency in Excel, Word and PowerPoint is preferred, and multilingual skills are a plus.

Qualifications

• Minimum of 2 years of hospitality experience in a customer facing role.
• Able to work independently and handle situations appropriately.
• Good communication and interpersonal skills, including reading, writing and verbal.
• Computer knowledge of Excel, Word and PowerPoint.
• Able to work a variable schedule that may change according to business needs.
• Must be adaptable, professional and courteous.
• High School Diploma/GED or equivalent.
• Languages - additional language skills such as Spanish, Mandarin, or American Sign Language a plus.

Responsibilities

• Greet guests to the building and assist with any questions they might have.
• Assist tenants, guests, and clients with resolution of any problems or concerns, seeking help from supervisor if needed.
• Provide accurate and complete information in a professional and friendly manner.
• Demonstrate proper respect and professional decorum at all time.
• Work well as part of a team.
• Provide tours of the building.
• Continually gather knowledge and become more informed about the building, its surrounding area and the DC in general.
• Perform informational searches on the internet to assist guests and research events and activities.

Skills

Hospitality experience

Communication skills

Independent work

Teamwork

Education

High School Diploma/GED

Tools

Excel

Word

PowerPoint

Job description

Trade Center Management Associates in Washington, DC is seeking a part-time Concierge for the Ronald Reagan Building and International Trade Center. You will greet guests, assist tenants, and provide information with a friendly, professional demeanor.

The role requires at least 2 years in hospitality, strong communication, and the ability to work independently with a flexible schedule, including weekends. Proficiency in Excel, Word and PowerPoint is preferred, and multilingual skills are a plus.