Part-Time Community Hub & Store Experience Specialist

FIGS; Georgia; On-site; USD 19,000 - 22,000; Part time

Job summary

FIGS in Georgia is seeking a Part-Time Community Hub Associate who blends customer service with back-of-house operations on the sales floor and in the stockroom during the holiday season.

You will greet customers, share the FIGS story, assist with purchases, returns, and exchanges, help plan in-store events, and keep inventory organized while following safety protocols and delivering our brand energy. This role requires flexibility for Black Friday and December schedules.

Qualifications

• Previous retail and/or stockroom experience with a focus on customer service.
• Strong interpersonal skills and the ability to communicate effectively with customers and team members alike.
• Ability to unpack, organize, and lift inventory (5-50 lbs) and walk an average of 12,000 steps per shift.
• Basic computer skills, retail math knowledge, and experience with POS systems (Shopify preferred).
• Action-oriented, detail-focused, and able to manage multiple tasks in a fast-paced environment.
• All employees are expected to be available to work "Black Friday" and from the second week of December until the end of the holiday season.

Responsibilities

• Greet and assist customers, offering product knowledge and guidance on FIGS' styles, colors, and sizes to meet their needs.
• Share FIGS' brand story and mission with visitors, fostering a connection with our healthcare-focused community.
• Support customer transactions including purchases, returns, and exchanges; assist with online orders placed in-store.
• Collaborate in planning and executing in-store events and initiatives to engage our customer community.
• Organize and maintain the sales floor to reflect FIGS' standards, ensuring products are well-stocked and displayed beautifully.

Skills

Customer service

Communication

Teamwork

Multi-tasking

Tools

Shopify

Job description

FIGS in Georgia is seeking a Part-Time Community Hub Associate who blends customer service with back-of-house operations on the sales floor and in the stockroom during the holiday season.

You will greet customers, share the FIGS story, assist with purchases, returns, and exchanges, help plan in-store events, and keep inventory organized while following safety protocols and delivering our brand energy. This role requires flexibility for Black Friday and December schedules.