Part-Time Community Concierge | Manager on Duty

Ymcachicago; Lake Zurich (IL); On-site; USD 20,457 - 29,136; Part time

Benefits offered by this job

Health, dental, and vision insurance

PTO and paid holidays

403(b) plan with employer contributions

Continuous learning opportunities

Employee assistance programs

Discounts on programs and events

Job summary

Ymcachicago is hiring a Community Concierge, Manager On Duty for a part-time position located in Lake Zurich, Illinois. This role focuses on delivering exceptional customer service by engaging with community members and leading the concierge team. Candidates should possess strong communication skills and work flexible hours, including evenings on weekdays.

The position offers a rate of $18 per hour, with potential for advancement within the organization. Comprehensive health benefits, PTO, and a supportive work environment are also provided.

Qualifications

• Must be at least 18 years of age.
• Ability to work flexible hours, including weekends and holidays.
• Willingness to complete all mandatory YMCA training and certifications.

Responsibilities

• Provide operational leadership as Manager on Duty.
• Greet community members and enhance their experience.
• Monitor safety and respond to emergency situations.
• Manage customer transactions and solve their concerns.
• Maintain cleanliness and report maintenance issues in the Community Hub.

Skills

Verbal communication skills

Interpersonal communication skills

Written communication skills

Education

High school diploma or GED

Job description

Ymcachicago is hiring a Community Concierge, Manager On Duty for a part-time position located in Lake Zurich, Illinois. This role focuses on delivering exceptional customer service by engaging with community members and leading the concierge team. Candidates should possess strong communication skills and work flexible hours, including evenings on weekdays.

The position offers a rate of $18 per hour, with potential for advancement within the organization. Comprehensive health benefits, PTO, and a supportive work environment are also provided.