Part-Time Community Compliance & Resident Liaison

Riverstone-Communities; Franklin (TN); Presencial; USD 22.000 - 23.000; A tiempo parcial

Ventajas ofrecidas por este puesto de trabajo

Medical, Dental, and Vision benefits

401(k) plan with company match

13 Paid Holidays Off

Robust PTO and Wellness PTO

Maternity/Paternity Leave

Flexible schedule

Ongoing training and growth

Descripción de la vacante

Riverstone Communities is seeking a Part Time Resident Assistant for Franklin Estates Mobile Home Park in Franklin, TN. The role involves inspecting homes, enforcing community standards, and communicating with residents to resolve violations.

Schedule is 20 hours/week, Monday–Friday, 9am–5pm, with a focus on ensuring compliance and delivering friendly, helpful service across properties. Benefits provided to eligible employees.

Formación

• Bilingual in Spanish and proficient in English.
• 1–2 years in customer service, preferably in compliance related matters.
• Ability to legally operate a motor vehicle with a valid driver's license.
• Active and capable of walking, bending, standing and lifting up to 50 pounds.
• Strong attention to detail and deadline execution.
• Strong written and verbal communication, including telephone etiquette.
• Willingness to learn new computer platforms and understand community rules.
• Willingness to read and follow rules and standards of the community and company.

Responsabilidades

• Review and issue violations for 3 properties weekly.
• Complete 30–60 home inspections per week.
• Follow up on previous week's violations to ensure compliance.
• Communicate violations to residents and ensure understanding.
• Maintain organized and productive office space at all times.
• Provide exceptional face-to-face resident customer service.
• Ensure 100% compliance with all community rules and regulations.

Conocimientos

Bilingual in Spanish

Customer service

Driver's license

Active physically

Attention to detail

Communication skills

Willingness to learn

Rules/compliance understanding

Descripción del empleo

Riverstone Communities is seeking a Part Time Resident Assistant for Franklin Estates Mobile Home Park in Franklin, TN. The role involves inspecting homes, enforcing community standards, and communicating with residents to resolve violations.

Schedule is 20 hours/week, Monday–Friday, 9am–5pm, with a focus on ensuring compliance and delivering friendly, helpful service across properties. Benefits provided to eligible employees.