Part Time Community Assistant

Asset Living; Tallahassee (FL); On-site; USD 30,000 - 40,000; Full time

Job summary

A property management firm in Tallahassee is seeking a Community Assistant who will handle leasing, marketing, and resident relations. This position includes responsibilities such as showing properties, completing leasing paperwork, managing customer service, and executing marketing plans. The ideal candidate will have a high school diploma, basic computer skills, and knowledge of housing laws. This position requires daily on-site attendance and offers a vibrant community environment.

Qualifications

• Ability to understand and perform all on-site software functions; basic computer skills required.
• Must have basic knowledge of Fair Housing Laws and OSHA requirements.

Responsibilities

• Responsible for all aspects of leasing, marketing, and maintaining positive resident relations.
• Manage excellent customer service and monitor service request turnaround and responsiveness.
• Implement annual marketing plan outreach and assist in completing market surveys.

Skills

Customer service

Leasing procedures

Basic computer skills

Education

High School Diploma or Equivalent

Job description

Asset Living is a third‑party management firm and a proven partner in fostering thriving communities nationwide. Founded in 1986, Asset Living has decades of experience delivering exceptional value to our partners. Since the beginning, our undeniable passion has driven our organic growth from a small property management firm to one of the most trusted allies in real estate. Asset Living's growing portfolio includes a multitude of properties across the country that span the multifamily, single‑family home rentals, affordable housing, build‑to‑rent, active adult, and student housing divisions.

COMMUNITY ASSISTANT

The Community Assistant is responsible for all aspects of leasing, marketing, and maintaining positive resident relations of a property.

Essential Duties & Responsibilities

• Property Leasing and Administration
• Regular/daily onsite attendance is required
• Effectively show, lease, and move in prospective residents; greet, qualify, tour community, and sign a lease.
• Conduct all functions necessary to close the sale, including making appointments, generating new leads, conducting tours, maintaining model units, and all necessary follow‑up.
• Complete all leasing paperwork needed prior to move‑in
• Assist with lease audits, walking units, and turn‑process
• Maintain accurate prospect traffic and leasing data, responding to prospect leads within 24 hours
• Utilize established sales and marketing strategies to increase property traffic, maintain closing ratios, and work to exceed leasing goals
• Perform various administrative tasks as needed
• Deal with resident complaints, concerns, and requests to ensure resident satisfaction
• Assist in developing and implementing resident retention programs (e.g., resident functions, special promotions, monthly newsletter)
• Contribute to the general upkeep and cleaning of office, common areas, and model
• Marketing & Outreach
• Assist in implementing annual marketing plan outreach
• Review and assist in completing market surveys/analysis on a continual basis to generate ideas and formulate plans
• Maintain thorough product knowledge of the property, competition, and market conditions; complete weekly market survey report
• Customer & Resident Relations
• Manage excellent customer service and monitor service request turnaround and responsiveness
• Project a favorable image of the community to achieve property objectives and public recognition
• Ensure consistency in dealing with residents on all matters
• Enforce policies of the community that immediate supervisor delegates

Education / Experience

• High School Diploma or Equivalent
• Ability to understand and perform all on‑site software functions; basic computer skills required.
• Must have basic knowledge of Fair Housing Laws and OSHA requirements.

Physical Requirements

• The employee is required to stand, use hands to finger, handle, or feel; reach with hands and arms, and talk or hear. The employee is frequently required to walk and sit, occasionally required to stoop, kneel, crouch, or crawl, and must occasionally lift and/or move up to 25 pounds.
• The physical demands described are representative of those that must be met to successfully perform the essential functions of this job. Reasonable accommodations may be made to