Part Time Community Assistant

Asset Living; Seattle (WA); On-site; USD 28,929 - 30,307; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

401(k) with employer matching

Bonuses when applicable

Paid sick days

Company holidays

Job summary

Asset Living is seeking a Community Assistant to manage leasing, marketing, and resident relations at a Seattle property. You will greet prospects, tour communities, and process lease documents to move guests in smoothly.

The role requires strong customer service, basic computer skills, and knowledge of on-site software. Regular on-site presence and collaboration with leasing staff are essential for success.

Qualifications

• High School Diploma or Equivalent is required.
• Ability to understand and perform all on-site software functions; basic computer skills.
• Knowledge of Fair Housing Laws and OSHA requirements is desirable.

Responsibilities

• Lease properties and handle daily on-site administration.
• Show units, qualify prospects, tour communities, and execute lease signings.
• Maintain resident relations and respond to inquiries within 24 hours.

Skills

Customer service

Communication

Basic computer skills

Education

High School Diploma or Equivalent

Tools

On-site software systems

Microsoft Office

Job description

Company Overview

Asset Living is a third‑party management firm and a proven partner in fostering thriving communities nationwide. Founded in 1986, Asset Living has decades of experience delivering exceptional value to our partners. Since the beginning, our undeniable passion has driven our organic growth from a small property management firm to one of the most trusted allies in real estate. Asset Living’s growing portfolio includes a multitude of properties across the country that span the multifamily, single‑family home rentals, affordable housing, build‑to‑rent, active adult, and student housing divisions. Asset Living is a fast‑growing company made up of talented individuals from diverse backgrounds that differentiate us and help us drive innovation and results for our clients and communities across the US. We empower each other to lead by example, collaborate, and evolve – inspired by our belief that we can continually improve as individuals and as an organization. Recognized as one of the nation’s Best and Brightest Places to Work and ranked in the NMHC top 50 professionals, Asset Living is a member of The Institute of Real Estate Management (IREM) and is recognized as an Accredited Management Organization (AMO).

Community Assistant

The Community Assistant is responsible for all aspects of leasing, marketing, and maintaining positive resident relations of a property.

Essential Duties & Responsibilities

• Property leasing and administration
• Regular/daily onsite attendance is required
• Show, lease, and facilitate move‑in of prospective residents; greet, qualify, tour the community, and sign a lease
• Conduct all functions necessary to close the sale, including making appointments, generating new leads, conducting tours, maintaining model units, and all necessary follow‑up
• Complete all leasing paperwork prior to move‑in
• Assist with lease audits, walking units, and the turn process
• Maintain accurate prospect traffic and leasing data, responding to prospect leads within 24 hours
• Utilize established sales and marketing strategies to increase property traffic, maintain closing ratios, and work to achieve and exceed leasing goals
• Perform various administrative tasks as needed
• Deal with resident complaints, concerns, and requests to ensure resident satisfaction
• Assist in developing and implementing resident retention programs (e.g., resident functions, special promotions, monthly newsletter, etc.)
• Contribute to the general upkeep and cleaning of office, common areas, and model units
• Assist in implementing annual marketing plan outreach
• Review and assist in completing market surveys/analysis on a continual basis to generate ideas and formulate plans
• Maintain thorough product knowledge of the property and competition as well as market conditions; complete weekly market survey report
• Manage excellent customer service and monitor service request turnaround and responsiveness
• Project a favorable image of the community to achieve property objectives and public recognition
• Ensure consistency in dealing with residents on all matters
• Enforce policies of the community that the immediate supervisor delegates

Education / Experience

• High School Diploma or Equivalent
• Ability to understand and perform all on‑site software functions; basic computer skills required
• Basic knowledge of Fair Housing Laws and OSHA requirements

Physical Requirements

• Regular standing, use of hands to finger, handle, or feel; reach with hands and arms, and talk or hear
• Frequent walking and sitting; occasional stooping, kneeling, crouching, or crawling; occasional lifting and/or moving up to 25 pounds
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

Salary Range

$21.30 per hour to $21.30 per hour

Benefits & Compensation

Compensation decisions consider skill set, background and training, certifications, and other factors. The offer extends relevant to the candidate’s experience. Employees receive a comprehensive total rewards package including medical, dental, vision, life, accidental, and disability insurance, 401(k) with employer matching, commission and performance bonuses when applicable, paid sick days, and company holidays.

This job description is a guide of expected duties. It is neither complete nor permanent and may be modified at any time. Employees may be asked to perform additional duties or take on additional responsibilities without notice. This is a safety‑sensitive position and may be subject to additional compliance requirements.