Company Overview
Asset Living is a third‑party management firm and a proven partner in fostering thriving communities nationwide. Founded in 1986, we have decades of experience delivering exceptional value to our partners. Our growth has taken us from a small property management firm to a trusted ally in real estate. Asset Living's portfolio spans multifamily, single‑family home rentals, affordable housing, build‑to‑rent, active adult, and student housing divisions across the country.
Community Assistant
The Community Assistant is responsible for all aspects of leasing, marketing, and maintaining positive resident relations at a property.
Essential Duties & Responsibilities
- Property leasing and administration
- Regular/daily onsite attendance is required
- Show, lease, and move in prospective residents; greet, qualify, tour community, and sign a lease.
- Conduct all functions necessary to close the sale, including appointments, generating new leads, tours, maintaining model units, and follow‑up.
- Complete all leasing paperwork prior to move‑in.
- Assist with lease audits, walking units, and turn process.
- Maintain accurate prospect traffic and leasing data, responding to prospect leads within 24 hours.
- Utilize established sales and marketing strategies to increase property traffic, maintain closing ratios, and exceed leasing goals.
- Perform various administrative tasks as needed.
- Address resident complaints, concerns, and requests to ensure resident satisfaction.
- Assist in developing and implementing resident retention programs (resident functions, special promotions, monthly newsletter, etc.).
- Contribute to general upkeep and cleaning of office, common areas, and model units.
- Marketing & outreach: assist in implementing annual marketing plan outreach; review and assist in completing market surveys/analysis to generate ideas and formulate plans; maintain thorough product knowledge of the property and competition and market conditions; complete weekly market survey report.
- Customer & resident relations: manage excellent customer service and monitor service request turnaround and responsiveness; project a favorable image of the community to achieve property objectives and public recognition; ensure consistency in dealing with residents on all matters; enforce policies delegated by the immediate supervisor.
Education / Experience
- High school diploma or equivalent.
- Basic computer skills and understanding of all on‑site software functions.
- Basic knowledge of Fair Housing laws and OSHA requirements.
Physical Requirements
- Required to stand, use hands to finger, handle, or feel; reach with hands and arms; talk or hear. Frequently required to walk and sit; occasionally must stoop, kneel, crouch, or crawl; occasionally lift or move up to 25 pounds.
- Physical demands described here are representative of those that must be met to successfully perform essential functions of this job. Reasonable accommodations may be made for individuals with disabilities.
Compensation & Benefits
At Asset Living, compensation decisions consider skills, background, training, certifications, and other factors. The offer extends reflect relevant experience. Full‑time employees receive a comprehensive total rewards package including medical, dental, vision, life, accidental, and disability insurance; a 401(k) with employer matching; commission and performance bonuses where applicable; paid sick days; and company holidays.
Salary Range: $12 per hour to $14 per hour.
Additional Information
This job description should not be considered all‑inclusive. It is a guide of expected duties. The job description is neither complete nor permanent and may be modified at any time. At the request of their supervisor, an employee may be asked to perform additional duties or take on additional responsibilities without notice. This is a safety‑sensitive position and may be subject to additional compliance requirements.