Part Time Community Assistant

Asset Living; College Park (MD); On-site; USD 17,047 - 24,280; Full time

Benefits offered by this job

Medical insurance

401(k) with employer matching

Commission and performance bonuses

Job summary

Asset Living in College Park, MD, is looking for a Community Assistant to manage leasing and maintain resident relations. You will show properties, assist with move-ins, and ensure satisfaction among residents.

The ideal candidate should have a high school diploma and customer service experience. Knowledge of Fair Housing Laws is a plus. This position offers a salary of $15 per hour and benefits like medical and 401(k) matching.

Qualifications

• Basic computer skills and ability to understand and perform all on-site software functions.
• Basic knowledge of Fair Housing Laws and OSHA requirements.

Responsibilities

• Responsible for leasing, marketing, and maintaining positive resident relations.
• Show, lease, and move in prospective residents.
• Assist in developing and implementing resident retention programs.

Skills

Customer service skills

Basic computer skills

Knowledge of Fair Housing Laws

Education

High School Diploma or Equivalent

Job description

Company Overview

Asset Living is a third‑party management firm and a proven partner in fostering thriving communities nationwide. Founded in 1986, the company has decades of experience delivering exceptional value to partners and has grown from a small property management firm to one of the most trusted allies in real estate. Asset Living’s portfolio spans multifamily, single‑family home rentals, affordable housing, build‑to‑rent, active adult, and student housing divisions across the country.

Asset Living is a fast‑growing company composed of talented individuals from diverse backgrounds. The organization values collaboration, innovation, and continuous improvement, creating an environment where every voice is heard and opportunities for growth are abundant. Recognized as one of the nation’s Best and Brightest Places to Work and ranked in the NMHC Top 50, Asset Living is a member of the Institute of Real Estate Management (IREM) and is recognized as an Accredited Management Organization (AMO).

Community Assistant

The Community Assistant is responsible for all aspects of leasing, marketing, and maintaining positive resident relations at a property.

Essential Duties & Responsibilities

• Property Leasing and Administration
• Regular/daily onsite attendance is required
• Effectively show, lease, and move in prospective residents; greet, qualify, tour community, and sign a lease.
• Conduct all functions necessary to close the sale, including making appointments, generating new leads, conducting tours, maintaining model units, and completing all necessary follow‑up.
• Complete all leasing paperwork prior to move‑in
• Assist with lease audits, walking units, and turn process
• Maintain accurate prospect traffic and leasing data, responding to prospect leads within 24 hours
• Utilize established sales and marketing strategies to increase property traffic, maintain closing ratios, and work to achieve and exceed leasing goals
• Perform various administrative tasks as needed
• Deal with resident complaints, concerns, and requests to ensure resident satisfaction
• Assist in developing and implementing resident retention programs (e.g., resident functions, special promotions, monthly newsletter)
• Contribute to the general upkeep and cleaning of office, common areas, and model units
• Marketing & Outreach: Assist in implementing the annual marketing plan and outreach strategy
• Review and assist in completing market surveys/analyses on a continual basis to generate ideas and formulate plans
• Maintain comprehensive product knowledge of the property, competition, and market conditions; complete weekly market survey reports
• Customer & Resident Relations: Manage excellent customer service and monitor service request turnaround and responsiveness
• Project a favorable image of the community to achieve property objectives and public recognition
• Ensure consistency in dealing with residents on all matters
• Enforce community policies as delegated by the immediate supervisor

Education & Experience

• High School Diploma or Equivalent
• Basic computer skills and ability to understand and perform all on‑site software functions
• Basic knowledge of Fair Housing Laws and OSHA requirements

Physical Requirements

• Regular standing, use of hands to finger, handle, or feel; reach with hands and arms; talk or hear; frequent walking and sitting; occasional stooping, kneeling, crouching, or crawling; occasional lifting or moving up to 25 pounds
• Physical demands described are representative of those that must be met to successfully perform the essential functions; reasonable accommodations may be made for individuals with disabilities

Compensation & Benefits

Salary Range: $15 per hour to $15 per hour

Benefits include medical, dental, vision, life, accidental, and disability insurance; 401(k) with employer matching; commission and performance bonuses (when applicable); paid sick days and company holidays.