Part-Time Clubhouse Greeter & Member Concierge

Madison Square Boys & Girls Club; New York (NY); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Supplemental benefits package

Job summary

Madison is seeking an after-school youth program greeter (006) to be the first point of contact for members, parents, staff, volunteers and guests entering the clubhouse. The role offers a part-time schedule up to 25 hours per week, Monday through Friday, in the afternoon and evening.

The position requires a high school diploma (or equivalent) with 2 years of related experience preferred, and emphasizes a positive, engaging personality and excellent communication skills.

Qualifications

• High School Diploma required; at least 2 years of work-related experience preferred.
• Positive, inclusive, genuine, innovative, engaging, and energetic personality.
• Ability to handle member and/or guest concerns in an efficient, calm, and genuine manner.
• Strong verbal communication skills are essential in addition to excellent follow-up skills.
• Extremely organized/detail oriented and able to handle multiple tasks in a fast-paced environment.
• Ability to communicate effectively with young people from diverse backgrounds, ages 6-18 as well as a range of other organizational personnel in a courteous and professional manner.
• Highly motivated and dedicated to the organizational mission.

Responsibilities

• Greet members as they enter the clubhouse; assist with scanning membership cards.
• Warmly welcome arriving guests and bid a fond farewell to departing guests, providing them with a genuine arrival and departure journey.
• Announce visitors to the appropriate person and direct visitors to waiting area.
• Alert staff as needed of members’ needs upon their arrival.
• Provide information to parents about club membership, such as club applications or brochures.
• Serve as an active and visible prevention to any possible confusion or commotion via general friendly and superior customer service.
• Clerical duties as assigned.

Skills

High School Diploma required

Excellent communication

Customer service oriented

Multitasking

Positive attitude

Education

High School Diploma

Job description

Madison is seeking an after-school youth program greeter (006) to be the first point of contact for members, parents, staff, volunteers and guests entering the clubhouse. The role offers a part-time schedule up to 25 hours per week, Monday through Friday, in the afternoon and evening.

The position requires a high school diploma (or equivalent) with 2 years of related experience preferred, and emphasizes a positive, engaging personality and excellent communication skills.