Youth Club Front Desk & Member Services Coordinator

Bgclubcva; Virginia; On-site; USD 22,000 - 25,000; Part time

Job summary

Boys & Girls Clubs of Central Virginia is seeking a Part-Time Front Desk Staff to join the Madison Club in Madison, VA. You will welcome members and visitors, manage sign-ins, handle payments, and maintain member data in our MyClubHub system, supporting reporting and compliance.

The role reports to the Unit Director and collaborates with the Membership & Data Coordinator to ensure a safe, organized, and positive environment for youth aged 5-18 during after-school and summer programs.

Qualifications

• High school diploma or equivalent required.
• Experience in receptionist or administrative roles preferred.
• Experience with databases or record management preferred.

Responsibilities

• Serve as first point of contact for members, families, volunteers, and visitors.
• Facilitate sign-in and control access to the Club.
• Manage member registration and enrollment requirements.
• Maintain member data in MyClubHub and ensure documentation for grants.
• Process member payments and keep front desk organized.
• Coordinate with staff to support daily operations and youth needs.
• Respond to inquiries and assist with communications to parents.
• Complete data entry for program attendance.

Skills

Customer service

Interpersonal skills

Data entry

MS Office

Time management

Confidentiality

Professionalism

Education

HS diploma

18+ age requirement

Tools

MyClubHub

Microsoft Office

Database systems

Job description

Boys & Girls Clubs of Central Virginia is seeking a Part-Time Front Desk Staff to join the Madison Club in Madison, VA. You will welcome members and visitors, manage sign-ins, handle payments, and maintain member data in our MyClubHub system, supporting reporting and compliance.

The role reports to the Unit Director and collaborates with the Membership & Data Coordinator to ensure a safe, organized, and positive environment for youth aged 5-18 during after-school and summer programs.