Part-Time Client Intake Specialist — Friendly, Confident Communicator

Strange Law Firm; St. Louis (MO); On-site; USD 18,184 - 25,898; Part time

Benefits offered by this job

Starting pay $16.00 per hour

Flexible part-time schedule (up to 29h

Paid on-the-job training

Opportunities for advancement

Promotion from within

Job summary

Stange Law Firm, PC is seeking a Part-Time Client Intake Assistant for our Creve Coeur, Missouri office (St. Louis area). This role offers up to 29 hours per week, Monday through Friday, between 9:00 a.m.

and 5:00 p.m., with starting pay of $16.00 per hour. You will be the first point of contact for prospective clients by phone, email, and online chat, handling inquiries, coordinating consultations, and assisting with conflict checks while delivering exceptional customer service in a

Qualifications

• High school diploma or equivalent required.
• Strong computer skills and proficiency with Microsoft Office.
• Typing speed of approximately 45 WPM or higher.
• Excellent telephone, verbal, and written communication skills.
• Outstanding customer service skills.
• Strong organizational skills and attention to detail.
• Reliable attendance and punctuality.
• Ability to multitask in a fast-paced environment.

Responsibilities

• Serve as one of the first points of contact for prospective clients by phone, email, and online chat.
• Respond promptly and professionally to inquiries from potential clients.
• Follow up with prospective clients who do not retain the firm after their initial consultation.
• Schedule consultations for attorneys across the firm.
• Confirm appointments with prospective clients prior to their scheduled consultations.
• Provide directions and other appointment information to prospective clients.
• Obtain opposing party information and coordinate conflict checks prior to consultations.
• Work closely with the Client Intake Director, Director of Administration, attorneys, and leadership to ensure a seamless intake experience.
• Deliver exceptional customer service while maintaining professionalism and confidentiality.

Skills

Outstanding customer service

Communication skills

Typing 45 WPM

Microsoft Office

Organizational skills

Punctuality

Multitasking

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Stange Law Firm, PC is seeking a Part-Time Client Intake Assistant for our Creve Coeur, Missouri office (St. Louis area). This role offers up to 29 hours per week, Monday through Friday, between 9:00 a.m.

and 5:00 p.m., with starting pay of $16.00 per hour. You will be the first point of contact for prospective clients by phone, email, and online chat, handling inquiries, coordinating consultations, and assisting with conflict checks while delivering exceptional customer service in a