Client Intake Assistant (Full-Time) (St. Louis, MO)

Strange Law Firm; St. Louis (MO); On-site; USD 24,796 - 34,440; Full time

Benefits offered by this job

Employer-paid health insurance (95–99%

401(k)

401(k) company match

Roth IRA option

HSA options

Dental Insurance

Vision Insurance

Accident and illness coverage

Short-Term Disability

Life insurance

Paid vacation

Paid sick days

Personal days

Paid holidays

Birthday off

Company-provided laptop

Job summary

Stange Law Firm, PC in Missouri is seeking a full-time Client Intake Assistant to be the friendly first contact for prospective clients by phone, email, and online chat. You will schedule consultations, coordinate with attorneys, and ensure a professional, confidential client experience in a fast-paced environment.

The role offers Monday–Friday hours, competitive hourly pay, and performance bonus opportunities, with growth potential within a large, nationwide family law firm.

Qualifications

• High school diploma or equivalent.
• Strong computer skills with Microsoft Office.
• Typing speed of ~45 WPM or higher.
• Excellent telephone, verbal and written communication.
• Outstanding customer service and interpersonal skills.
• Strong organizational skills and attention to detail.
• Excellent attendance and punctuality.
• Ability to multitask in a fast-paced environment.
• Prior law firm, legal, customer service, call center, or receptionist experience is a plus, but not required.

Responsibilities

• Serve as one of the first points of contact for prospective clients by phone, email, and online chat.
• Respond promptly and professionally to prospective client inquiries.
• Follow up with prospective clients who do not retain the firm following their initial consultation.
• Coordinate and schedule consultations with attorneys throughout the firm.
• Confirm appointments with prospective clients prior to scheduled consultations.
• Provide maps, directions, and appointment information to prospective clients.
• Obtain opposing party information and coordinate conflict checks prior to consultations.
• Work closely with the Client Intake Director, Director of Administration, attorneys, and firm leadership to ensure an exceptional client experience.
• Maintain professionalism, confidentiality, and excellent customer service at all times.

Skills

MS Office

Typing 45 WPM

Communication skills

Customer service

Organizational skills

Punctuality

Multitasking

Reception experience

Education

High school diploma or equivalent

Job description

• 95–99% Employer-Paid Health Insurance (depending on state), plus buy-up options

Full-Time Client Intake Assistant – Creve Coeur, Missouri (St. Louis Area)

Join One of the Nation's Largest Family Law Firms

Stange Law Firm, PC has an immediate opening for a professional, outgoing, and customer-focused Full-Time Client Intake Assistant to join our growing team.

Our St. Louis-area headquarters is relocating from Clayton to our newly renovated Creve Coeur office on August 1, 2026, making this an exciting opportunity to join one of the nation's fastest-growing family law firms.

As a Client Intake Assistant, you will play a vital role in creating an outstanding first impression for prospective clients while helping individuals and families connect with the legal services they need.

Position Details

• Full-time position
• Monday-Friday
• Hours between 9:00 a.m. and 5:00 p.m.
• Competitive hourly pay
• Performance bonus opportunities

Responsibilities

• Serve as one of the first points of contact for prospective clients by phone, email, and online chat.
• Respond promptly and professionally to prospective client inquiries.
• Follow up with prospective clients who do not retain the firm following their initial consultation.
• Coordinate and schedule consultations with attorneys throughout the firm.
• Confirm appointments with prospective clients prior to scheduled consultations.
• Provide maps, directions, and appointment information to prospective clients.
• Obtain opposing party information and coordinate conflict checks prior to consultations.
• Work closely with the Client Intake Director, Director of Administration, attorneys, and firm leadership to ensure an exceptional client experience.
• Maintain professionalism, confidentiality, and excellent customer service at all times.

Qualifications

• High school diploma or equivalent.
• Strong computer skills and proficiency with Microsoft Office.
• Typing speed of approximately 45 WPM or higher.
• Excellent telephone, verbal, and written communication skills.
• Outstanding customer service and interpersonal skills.
• Strong organizational skills and attention to detail.
• Excellent attendance and punctuality.
• Ability to multitask in a fast-paced environment.
• Prior law firm, legal, customer service, call center, or receptionist experience is a plus, but not required.

Why Join Stange Law Firm?

We believe our employees are our greatest asset and are committed to providing exceptional benefits, career development, and opportunities for advancement.

Competitive Compensation & Benefits

• Competitive hourly pay
• Base pay plus bonus and incentive opportunities
• 401(k)
• 401(k) Company Match
• Roth IRA option
• 95–99% Employer-Paid Health Insurance (depending on state), plus buy-up options
• Health Savings Account (HSA) options
• Dental Insurance
• Vision Insurance
• Optional Accident, Critical Illness, Short-Term Disability, and Term-to-Age-100 Life Insurance
• Paid Vacation
• Five Paid Sick Days
• Three Personal Days
• Nine Paid Holidays
• Paid Birthday Off
• Company-provided laptop

Career Growth

• Join one of the largest family law firms in the United States
• Growing multi-state law firm with offices across the country
• Promotion from within whenever possible
• Mentorship and professional development
• Advancement opportunities throughout the firm
• Strong leadership support
• Excellent reputation throughout the legal community
• Dedicated marketing team generating a consistent flow of new clients
• Stable, long-term career opportunities with an expanding organization

About Stange Law Firm

Stange Law Firm, PC is a multi-state law firm devoted exclusively to divorce and family law. As one of the fastest-growing law firms in the United States, our attorneys have been recognized by organizations such as Super Lawyers, The National Trial Lawyers, The National Academy of Family Lawyers, and many others.

Our attorneys regularly present Continuing Legal Education programs for organizations including The Missouri Bar, National Business Institute, and MyLawCLE.

As our firm continues expanding into new markets across the country, we remain committed to providing outstanding legal representation while creating rewarding careers for our employees.

All information submitted will be kept confidential in accordance with EEO guidelines.

State: Missouri

This is a non-management position

This is a full time position