Part-Time Client-First Banker

JPMorgan Chase & Co.; Augusta (GA); On-site; USD 19,000 - 28,000; Part time

Job summary

JPMorgan Chase & Co. in Augusta, GA is seeking an Associate Banker to deliver welcoming, knowledgeable service and help clients achieve their financial goals. You will open accounts, educate customers on digital tools, and support branch operations while maintaining regulatory compliance.

The role emphasizes building trusted relationships, leveraging Chase mobile and online platforms, and collaborating with team members to ensure a seamless client experience in a busy community branch.

Qualifications

• Ability to put clients first and exceed their expectations.
• Ability to build trusted relationships.
• Ability to engage clients.
• Ability to quickly and effectively resolve client issues with attention to detail.
• Ability to elevate the client experience.
• Ability to quickly and accurately learn products, services, and procedures.
• Client service experience or comparable experience.
• High school diploma or GED equivalent.

Responsibilities

• Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel heard and cared for, leveraging a tablet to manage lobby traffic, check clients into the waiting queue, and schedule/cancel client meetings.
• Exceed client expectations by providing account servicing and maintenance as well as opening new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
• Educate and assist clients with day-to-day banking transactions including the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
• Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions – partnering with other branch team members to help achieve their financial goals.
• Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.

Skills

Client service

Communication

Teamwork

Tech-savvy

Education

High school diploma or GED

Job description

JPMorgan Chase & Co. in Augusta, GA is seeking an Associate Banker to deliver welcoming, knowledgeable service and help clients achieve their financial goals. You will open accounts, educate customers on digital tools, and support branch operations while maintaining regulatory compliance.

The role emphasizes building trusted relationships, leveraging Chase mobile and online platforms, and collaborating with team members to ensure a seamless client experience in a busy community branch.