Client-First Banker: Relationship & Tech Solutions

JPMorganChase; Alpharetta (GA); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Health insurance

Retirement plan

Tuition reimbursement

Job summary

JPMorgan Chase in Alpharetta, GA seeks an Associate Banker to deliver exceptional client experiences and represent the Chase brand with hospitality. You will help clients with everyday banking, open new accounts, and guide them through digital solutions while building trusted relationships within the branch team.

The role emphasizes friendly service, attentiveness, and adherence to banking regulations, contributing to branch success and client satisfaction.

Qualifications

• Client service experience or comparable experience.
• Ability to put clients first and exceed their expectations.
• Ability to build trusted relationships and connect with customers.
• Ability to engage clients and educate them on banking products.
• Ability to learn products, services, and procedures quickly.

Responsibilities

• Create a welcoming environment by delivering attentive and friendly service and greeting clients entering the branch.
• Exceed client expectations by providing account servicing and maintenance and opening new accounts in compliance with policies and regulations.
• Educate clients on day‑to‑day banking with Chase Mobile App, Chase.com, and ATMs for convenient access.
• Build relationships by listening, asking questions, and partnering with branch team members to meet financial goals.
• Perform branch operations including cash devices handling while following bank policies and procedures.

Skills

Client service experience

Relationship building

Communicating clearly

Empathy

Team collaboration

Product knowledge

Problem solving

Education

High school diploma or GED

Job description

JPMorgan Chase in Alpharetta, GA seeks an Associate Banker to deliver exceptional client experiences and represent the Chase brand with hospitality. You will help clients with everyday banking, open new accounts, and guide them through digital solutions while building trusted relationships within the branch team.

The role emphasizes friendly service, attentiveness, and adherence to banking regulations, contributing to branch success and client satisfaction.