Part-Time Client Banking Specialist

JPMorgan Chase; San Mateo (CA); On-site; USD 42,000 - 56,000; Full time

Job summary

JPMorgan Chase is seeking an Associate Banker in a Chase branch in California. The role focuses on delivering welcoming, attentive service, explaining banking solutions, and helping clients meet their financial goals.

You will greet clients, assist with daily transactions, support new account openings, and guide customers through digital tools like Chase Mobile and Chase.com, while collaborating with team members to ensure a seamless client experience.

Qualifications

• Client service experience or comparable experience.
• High school diploma or GED equivalent.
• Ability to put clients first and exceed expectations with friendly service.
• Ability to build trusted relationships with clients.
• Ability to quickly and accurately learn products, services, and procedures.
• Ability to engage clients and resolve issues.

Responsibilities

• Create a welcoming environment by greeting clients, managing lobby queue, and scheduling meetings.
• Open new accounts and provide account servicing while complying with policies.
• Educate clients on day-to-day banking and self-service options.
• Build relationships by listening, asking questions, and cross-selling solutions.
• Perform branch operations, including cash devices, in compliance with policies.

Skills

Client service

Cash handling

Relationship building

Learning new products

Education

High school diploma or GED

Job description

JPMorgan Chase is seeking an Associate Banker in a Chase branch in California. The role focuses on delivering welcoming, attentive service, explaining banking solutions, and helping clients meet their financial goals.

You will greet clients, assist with daily transactions, support new account openings, and guide customers through digital tools like Chase Mobile and Chase.com, while collaborating with team members to ensure a seamless client experience.